Thursday 31 May 2012

Ask nicely and you shall receive (or how I maintain my faith in humanity)

It doesn’t take long when you first start working in TV to realise just how much you rely on other people, the good members of the public, in order to do your job. Most of my working day is spent finding the right person to speak to, phone bashing until I come across that expert who is going to share years of research with me. The community worker who is going to reach out to their circle and find the case study I need to tell my story, or even that independent health care company who will not only give me the use of their training room to recreate a hospital scene but will lend me a nurse’s uniform, hospital bed and stethoscope to boot. (True story – and yes I played the nurse.)

And for what price? Nothing. Nada. Zilch.

Granted there is often an element of mutual exchange; good PR for an organisation wanting more exposure, the highlighting of an issue that is of concern for a group in society or simply the lending of an interested ear to someone with a passion rarely sought by mainstream popular culture.

The absolute importance of building a relationship and maintaining the trust of contributors cannot be stressed to a TV researcher. They need looking after, consideration and gratitude because without them your programme wouldn’t be possible.

Working with people from all walks of life is one of the aspects of this job that I love the most. If you begin as you mean to go on; politely, patiently, and with a listening ear, then there is little that someone might be prepared to do for you. I am constantly humbled by the generosity and openness of people I work with, it always restores my faith in humanity especially when you’re dealing with serious or sensitive content.

Here are some of the more diverse members of society that I have had the pleasure of speaking with…

  • A train signal box enthusiast
  • A rat catcher
  • An American pyro technician
  • The dedicated mother of an 8 year old free style dancing champion
  • The youngest member of an amateur dramatic society, aged 35
  • Helena Bonham-Carter’s parenting coach
  • The sales manager of specialised thermal imaging cameras for firefighters
  • A Master tea blender
  • An Army Major
  • A babyplanner
  • The man who sent the first ever picture text message
  • The world’s best Elvis impersonator

Recently, a friend and I had the most helpful and generous experience with a tattoo studio for a short film she wanted to make. I helped Jane produce the film by finding a tattoo studio who would let us record a time lapse of a tattoo being done in their studio. My housemate introduced me to Belfast City Skinworks and the rest was plain sailing. The studio made our job the easiest in the world, and here's the end result:



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